(Scroll down for an April 2018 update!!)
So the other day, I found an Ibotta Cashback rebate offer on their app, and wanted to snag it at Walmart to get a great price. While at the store, I checked the Walmart.com’s price on tide and found it to be cheaper than the one on the shelf. The price difference was this:
Walmart neighborhood market Tide 100 ounce 64 load laundry detergent bottle: $11.97
Walmart.com tide at 100 ounce 64 load laundry detergent bottle: $10.77
I headed to the register to get checked out, but before I had the cashier rang up my Tide detergent, I asked her if the store price matched the Walmart.com price.
The response I received was this: no, we do not price match Walmart.com’s prices. We don’t even price match other local Walmart store prices.
I told her how grateful I was for her response, and respected her position in the matter. She explained that she has been working for Walmart for the past 10+ years, and just does what she is told.
“Thank you for reaching out to Walmart.com. Upon review of your request, Walmart.com and Walmart Stores are two separate entities. Since we are two separate entities, we do have differences in our price match policy. I have provided the price match policy below for you to review.
Here’s our Online Price Match Policy:
The prices on Walmart.com and online retailers ** will be matched
Our customers must provide the online price and retailer
The item must be currently in-stock at the online retailer’s website at the time the request for the price match is made.
We reserve the right to verify the price of the identical, in-stock item at the online retailer’s website (i.e., size, model, quantity, brand, color)
Where applicable, Walmart will limit quantities to typical retail purchase quantities or one-per-customer or household to exclude dealers and resellers
How to match an in-store purchase to an online price:
Request the price match right at the register
The Store Manager has the final decision for matching an online price
How to match a Walmart.com purchase to an online competitor:
Contact Walmart.com Customer Care prior to placing your order on Walmart.com
The Customer Care Agent has the final decision for matching an online price
We do not honor:
Prices from membership clubs and auction sites, e.g., eBay
Prices that cannot be determined independent of other items, e.g., fees, shipping charges
Percent off or dollar off if the item’s price cannot be determined independent of other items, fees, or charges
Bundle offers, Instant Rebates, Mail-in Offers, Offers that include financing
Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers
Damaged, Used, or Refurbished items
Misprinted or inaccurate prices
Online price match is not available in Alaska, Hawaii, and Puerto Rico for in-store purchases
Online price match is not available for Walmart One Hour Guarantee Items
We will not offer rain-checks for items that are not currently in-stock in our store or on Walmart.com
Walmart.com will not price match on behalf of Walmart Marketplace Retailers to other online competitors.
Walmart.com will not price match items purchased on Walmart.com between Thanksgiving and Cyber-Monday
** Online retailers are limited to: Academy.com, Amazon.com, Autozone.com, Babiesrus.com, Basspro.com, Bedbathandbeyond.com, Bestbuy.com, Cabelas.com, Dickssportinggoods.com, Dollargeneral.com, Familydollar.com, Homedepot.com, Jcpenny.com, Kmart.com, Kohls.com, Lowes.com, Michaels.com, Newegg.com, Officedepot.com, Oreillyauto.com, Pepboys.com, Petco.com, Petsmart.com, Sears.com, SportsAuthority.com, Staples.com, Target.com, Toysrus.com, Walgreens.com, Walmart.com
We prefer that you contact us before placing an order so that we can tell you if your item qualifies for a price match.”
So, in short, The answer to the question, can you price match Walmart.com’s prices at your local Walmart store is, it is up to the store manager whether or not they will price match. It doesn’t hurt to ask, because they might say yes, and if they say no then you are no worse off than you were before. So while my local Walmart does not price match the website, your local Walmart might.
UPDATE IN 2018: WALMART IS NO LONGER PRICEMATCHING AT OUR LOCAL STORES. YOU CAN SCAN YOUR CODE TO THE SAVINGS APP, BUT THAT IS THE ONLY WAY. WHAT A BUMMER!!!
According to the Walmart website, it states the following about how to use the SavingsCatcher:
- “Make a purchase at any Walmart store. For specifics about what is eligible, see Saving Catcher FAQs
- You must have or create a Walmart.com account and have internet access to use Savings Catcher
- In Mobile App or Browser:
- Download or open the Walmart.com app
- Select Services, then Savings Catcher
- Select Add a Walmart Receipt to scan a receipt. If using Walmart Pay within the app, choose to submit the receipt once transaction is complete
- In Desktop:
- Sign into Walmart.com, then Your Accout, then Savings Catcher OR go directly to https://savingscatcher.walmart.com/
- Enter the receipt number (also called TC #) and date
- The website/app will verify the price difference with stores that are nearest to the Walmart store where that item was purchased. If a lower advertised price is found from a local competitor, you will receive the difference as a Savings Catcher eGift Card
- Savings Catcher eGift Cards will be automatically saved to your Walmart.com account for use on Walmart.com or in-store
- There is no need to manually redeem rewards
- You do not have to immediately spend the rewards when they are transferred to the Savings Catcher eGift Card. You can choose to accumulate them as desired
- This eGift Card can be used on Walmart.com, in-store or using Walmart Pay
- The ability to transfer rewards to a Bluebird card is discontinued”
QUESTION: DOES YOUR WALMART STILL PRICE MATCH IN THE STORE? LET US KNOW IN THE COMMENTS BELOW!!